an airplane flying in the sky through a window

Thank you very much for your interest in our privacy policy!

Briefly, we use your data only to contact you regarding your free quote and, if requested, to send cleaning reminders. You can cancel any service at any time and ask us to remove your number from our records. But that has never happened before! 😊

Crystal View Logo
Crystal View Logo

Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website crystal-view.co.uk. By using our website, you agree to the terms of this policy.

2. Information We Collect

We collect personal information only when you voluntarily provide it, such as:

• Name

• Email address

• Phone number

• Address

• Any additional details provided through our contact forms or communications.

3. How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your inquiries and provide window cleaning services.

• To schedule appointments and provide cost estimates.

• To communicate with you regarding your requests or services.

4. Cookies

We use cookies to enhance your experience, analyze website traffic, and deliver personalized advertising. These cookies fall into the following categories:

• Strictly Necessary Cookies:

These cookies are essential for the proper functioning and security of our website. They cannot be disabled.

• Analytics Cookies:

These cookies help us analyze how visitors use our website, enabling us to improve its performance and functionality.

• Marketing Cookies:

These cookies are used to:

• Track user behavior on our website.

• Deliver personalized advertising based on your interests.

• Provide targeted advertising through platforms such as Google Ads and Facebook Pixel.

You can manage your cookie preferences through our Cookie Settings. For more details, please see our Privacy Policy.

5. Data Security

We are committed to protecting your personal information. We implement appropriate technical and organizational measures to ensure your data is stored securely and protected from unauthorized access or misuse.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

• Right of access – Request a copy of the personal data we hold about you.

• Right to correction – Request correction of inaccurate or incomplete information.

• Right to deletion – Request deletion of your data when it is no longer necessary for the purposes we collected it.

• Right to object – Object to how we process your data under certain circumstances.

To exercise your rights, please contact us using the information below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: crystal.view.uk@gmail.com

• Phone: 07919 588822

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on this page. Please check back regularly for any changes.